November 2013

User Acceptance Testing

CHAOS TuesdayConversations in CHAOS – #29: Our CIOs panel, Jim Crear, Bob Kelley and Bill Niemi discuss user acceptance testing (UAT) and general QA.  In most cases UAT involves the users physically testing and reporting back on the results of a new application or a major upgrade to an existing application. Other than the users there are three major groups that are involved in this activity: the IT department project management, and quality assurance department.  We also consider the software and quality assurance tools. One of the main focuses of the show is on the users effort to test a new application or major enhancement. In this program we explore:

  • Rule of Ten
  • Cost of QA
  • Size/Complexity Matrix
  • General QA Trends
  • Good, bad, and ugly QA Stories

Part of CHAOS Tuesday: looks at what resources can be used for quality assurance information.


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Great Panel

This panel is made up of notorious IT executives. In these panels the IT executives discuss and debate critical issues. Guests on the panel include Jim Crear, Bob Kelley, Bill Niemi and Jennifer Lynch.


Robert Kelley

Robert Kelley is a senior professional with experience in IT from start-ups and Fortune 200 companies. Mr. Kelley has much experience with SAP and Oracle, especially in FDA compliance and governance.


Bill Niemi

Bill Niemi is a professional IT advisor. For twenty-four years Mr. Niemi was a Technology Vice President of Fidelity Investments. During his time at Fidelity, Bill oversaw the a variety of system technical implementation for distributed systems, computer graphics, network protocols including decisions on operating systems, databases and middleware. Working at NBC News, Bill was a pioneer in computer graphics in reporting presidential campaigns. Bill is a graduate with a Masters degree from Rensselaer Polytechnical Institute.



Jim Johnson

Jim Johnson is the founder and chairman of The Standish Group. He has been professionally involved in the computer industry for over 40 years and has a long list of published books, papers, articles and speeches. He has a combination of technical, marketing, and research achievements focused on mission-critical applications and technology. He is best known for his research on project performance and early recognizing technology trends. Jim is a pioneer of modern research techniques and continues to advance in the research industry through case-based analytical technology.


Jim Crear

Jim is the chief information officer and architect for The Standish Group International. He is an experienced executive with over 40 years of experience in the field of Information Technology. He has had a diverse career leading IT organizations in academia, biomedical, manufacturing, and software companies.


Rick Brutti

Rick Brutti has more than 30 years as an entrepreneur and business consultant, assisting companies in raising capital and financial management.


The Standish Group


Jim JohnsonJim
Jim CrearJim


Marshall StermanMarshall
Susan ShapiroSusan
Sheldon BorkinSheldon
Norm  Prevett Norm
Tony CollinsTony
Marc CheckMarc

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