Rick Brutti

Rick Brutti has more than 30 years as an entrepreneur and business consultant, assisting companies in raising capital and financial management.


Agile Quality

In our tenth show, the CHAOS team and our special guest, Jeff Sutherland, CEO, Scrum, Inc. discusses agile quality. In a recent CIO Linkedin group, Steve Guest asked: “Should we accept that agile now means poor coding?”  Currently there are about 300 comments to this online discussion. In this program we explore this question and the state of agile quality. In this… Read more

Attentive Listening

CHAOS Tuesday: Conversations in CHAOS – #17: Ninety-eight percent of CIOs said attentive listening is an important skill for their project managers, but only about half the project managers are good at it.  Attentive listening is more than hearing just their words, but understanding their body language, facial expressions and demeanor. In order for us to understand attentive listening skills we recruited… Read more

Capability Maturity Model Integrated (CMMI)

CHAOS Tuesday: Conversations in CHAOS – #19: In this show the CHAOS Team and our special guest, Albert Soule, discuss Capability Maturity Model Integrated (CMMI). Capability Maturity Model Integration (CMMI) is a process improvement training and certification program.  There are five levels to CMMI, which range from beginners to optimization.  CMMI is now offered through Carnegie Mellon University that chartered a program… Read more


CHAOS Tuesday: Conversations in CHAOS – Show 5: Collaborating. In our fifth show, the CHAOS team and our special guest, Robert Holler, President and CEO of VersionOne, a leader in Agile life-cycle management tools and services discuss Collaboration. Collaborating is the act of jointly working together cooperatively to reach the project’s business objectives. In an application development project, users, sponsors, and… Read more

Common Vocabulary

CHAOS Tuesday: Conversations in CHAOS – Show 2: Common Vocabulary. In our second show, the team and our special guest, Richard Mark Soley, chairman and CEO of OMG, discuss using a common vocabulary. We define a common vocabulary as a collection of words and phrases that are defined and have meaning for everybody in the organization. We consider: Dealing with problems due… Read more


CHAOS Tuesday #37 is all about complexity. Our special guest for this show is Aloysio (Lou) Vianna is our South American Research Director for The Standish Group.  Lou is a project management professional and educator.  He has trained more than four thousand project managers.  For the last few years Lou has been examining the effect of complexity of project results.  Lou also provides… Read more

Dealing with Abstinence

CHAOS Tuesday: Conversations in CHAOS – Show 6: Dealing with Abstinence. In our sixth show, the CHAOS team and our special guest, Marilyn Smith, Head of Information Services and Technology at MIT, discuss how to deal with reluctant users,stakeholders, executive sponsors and peers refraining from participating and contributing to the project. “Nonparticipation” is withdrawing from the activities of the project and… Read more

Do Not Disturb

CHAOS Tuesday: Conversations in CHAOS – #13: Do Not Disturb. In our thirteenth show, the CHAOS team and our special guest, Susan Shapiro, CEO of Bralan Consulting discusses how to manage the constant interruptions of today’s wired world.  We review techniques to be able to better manage our electronic leashes.  In this show you will learn how to deal with events… Read more

Gaining Consensus

CHAOS Tuesday: Conversations in CHAOS – #16: Gloria Cordes Larson, President, Bentley University and the executive behind the highly successful Boston Convention Center will be our guest of CHAOS Tuesday discussing gaining consensus. Consensus is a general agreement, an accord and harmony regarding the project’s direction or stakeholder feedback.  Gloria will present how she managed gaining consensus with the highly charged and passionate South Boston… Read more

Incomplete Requirements

CHAOS Tuesday: Conversations in CHAOS – #21: “Are incomplete requirements a big deal? This is the question we debate on CHAOS Tuesday panel September 3, 2013.  Traditional PMI defines requirements gathering as the phase before you move to development.  Many organizations spend months, even years gathering requirements hoping to make them complete and accurate before transitioning to the development phase. In this… Read more

Innovation Center

CHAOS Tuesday #31 is on the concept of the innovation Center developed by The Standish Group. Our guest, David Hall, professional CIO & CTO, outlines the innovation center. The concept of the Innovation Center is for organizations that are burdened by intense governance and high compliance expenses such as financial institutions, regulated industries and government agencies to streamline the process though… Read more

Innovation versus Governance

CHAOS Tuesday: Conversations in CHAOS – #22: The majority of CIOs say governance stifles innovation.  In baseball, you can fail 70 percent of the time and still be considered a strong player.  Ted William 406 (40.6%) in 1941 still stands as the all time average batting record. How can a CIO promote innovation while keeping her or his job? This is the question we… Read more


CHAOS Tuesday: Conversations in CHAOS – Show 7: Inspiration. In our seventh show, the CHAOS team and our special guest, David Korkosz who has a long and successful career as an executive coach discuss Inspiration. Inspiration is the act of moving the team forward to the ultimate project goals. Inspiration taps into the project teams creative minds and gets them to… Read more

Kill Switch

CHAOS Tuesday: Conversations in CHAOS – #23: Kill Switch. This show is all about a project kill switch or a project exit strategy. To help understand exit strategies our guest on this CHAOS Tuesday is Kerri Salls, the founder of This Way Out Group LLC. Most CIOs say it is important to know when to pull the plug on a 3 most important… Read more

Learning from Retrospectives

CHAOS Tuesday: Conversations in CHAOS – Show 1: Learning from Retrospectives. In our first show, the team and our special guest, Ken Schwaber of Scrum.Org, discuss what can be learned from doing retrospectives. We first define a retrospective as a meeting held by a project team at the end of a project or process or iteration to discuss ways to improve… Read more

Managing Big Data Projects

CHAOS Tuesday: Conversations in CHAOS – Show 8: Managing Big Data Projects In our eighth show, the CHAOS team and our special guest, Marshall Sterman, Chairman, Relevant Data Corporation discusses how to manage and execute Big Data Projects.  Big data is using both structured and unstructured data to be able to make decisions.  Many big data projects are ambiguous thereby creating challenges… Read more

Managing Expectations

CHAOS Tuesday: Conversations in CHAOS – #24: Managing Expectations. Managing Expectations: Ninety (90%) of CIOs say it is important to very important to manage expectations.  While most think they are somewhat skilled at it, they say there is room for improvement. In this show the CHAOS Team and our special guest, Darren Peirce, CTO of Kalido, a provider of information management software will… Read more

Managing Mobile App Projects

CHAOS Tuesday: Conversations in CHAOS – #9: Managing Mobile App Projects. In our ninth show, the CHAOS team and our special guest, Sheldon Borkin, Chief Scientist and Vice President; Progress Software discusses on how to develop and manage mobile app projects. We consider the needs for projects that develop applications specifically designed to work on smart phones and mobile devices such… Read more


CHAOS Tuesday: Conversations in CHAOS – Show 3: Modernization. In our third show, the team and our special guest, Harry Scott, Co-founder of Carr Scott Software, discuss modernization. We define modernization as converting, rewriting, or porting legacy applications to a modern computer programming language, database, or hardware platform. We consider: Types of modernization Preparing for a modernization project Steps in modernization Warning signs and suggestions Examples of… Read more

Overcoming Fraudulence

CHAOS Tuesday: Conversations in CHAOS – Show 4: Overcoming Fraudulence. In our fourth show, the team and our special guest, Robert Kelley, a senior professional with experience in IT from start-ups and Fortune 200 companies, discuss overcoming fraudulence. We define fraudulence as an action meant to deceive; it is deliberate trickery intended to gain an advantage or to avoid confrontation. Fraudulence… Read more

Project Politics

In our twelfth show, the CHAOS team and our special guest, Norm Prevett CEO and founder of Jenica Media Services, Inc. discusses project politics and the effect internal politics has on executing a project.. It is clear from our research that every project there is some no political strife the key is managing the politics to come to common goals and objectives. In… Read more

Project Success versus Project Value

CHAOS Tuesday: Conversations in CHAOS – #20: “Which is more important, project success or project value?” It turns out the project success and project value is orthogonal or at right angles to each other. The harder you strive for perfect success the lower your project value.  The harder you strive for greater values the lower the success rate. We know this because we… Read more

Recipe for Success

CHAOS Tuesday #83 is titled “Recipe for Success”   This is a special single segment show dedicated to an example case for our recipe of success and CRAPOLA. This case is a good example of a modernization project.  One of the highlights is the idea of wandering software.  Margaret Olson provides the example and the example is a project she ran… Read more

Rise of the CTO

CHAOS Tuesday: #28: is on the rise of the CTO. We see the CTO role as a creative visionary who delivers technology products to the marketplace and makes business decisions about how technology is incorporated in the company. Often the CTO is both offensive and defensive.  Offensive in the sense that he or she looks for opportunities to advance the organization offering… Read more

Selling Agile

CHAOS Tuesday #33 is on Selling Agile. We have talked a lot about agile in many of the CHAOS Tuesday programs.  We have had several guests and subjects on agile such as retrospectives, quality, value, and collaboration.  Now what if you decide you need to move to agile. You need to sell agile to your management to get approval and to your peers in… Read more

Social Media for PM

In our eleventh show, the CHAOS team and our special guest, David Saul, Senior Vice President and Chief Scientist at State Street Services discusses using social media techniques to manage IT projects. In this program we focus on how organizations, like State Street, can use social media to manage, collaborate, and communicate project information and activities. In this program we explore: How… Read more

Software in 30-Days

CHAOS Tuesday #32 is on how agile software development creates value. Our guest is Ken Schwaber, Founder and President of Scrum Org. Ken is the co-author of Software in 30-Days. Ken talks about his book and tells why developing software fast increases value. Agile methods, including Scrum, focus on delivering software products quickly thus improving the return on value.  Agile methods… Read more

Standard Infrastructure

CHAOS Tuesday: Conversations in CHAOS – #30: Standish research shows that a majority of IT organizations have or are moving to a standard infrastructure. In this show the CHAOS Team and our special guest, Bill Niemi, discuss standard infrastructure. Standard Infrastructure: Having the same set of IT components throughout the organization. You may have multiple sets of components for different types of… Read more

Strategic Project Office

CHAOS Tuesday: Conversations in CHAOS – #18: Most project management offices (PMO) breakdown into two categories: process control and education.  Very few PMOs are strategic to the business. In this broadcast we have the CHAOS Team and Jim Kneeland, Executive Program Director for the Massachusetts Department of Transportation, RMV Division discuss the features and benefits of a Strategic Project Office. While working… Read more

Sustainable Innovation

CHAOS Tuesday: Conversations in CHAOS – #26 Sustainable Innovation: Download this show from our new website:chaostuesday.com Sustainable innovation is process for supporting continuous innovation. Sustainable innovation is generating and validating ideas in a repeatable and predictable way. Innovation can be systematized to bring to idea generation, research, problem solving, market and technology advancements. In this show the CHAOS Team and our special guest, Joseph Raynus, industry consulting,… Read more

Team Building Part 1

CHAOS Tuesday #35 is all about team building. Our guest for this show is David Sturman is an experienced software developer and CTO with proventrackrecord of building solid teams.  In this show we cover building a team. How to create the right chemistry and dealing with members that disrupt this chemistry.  The show does a book review on “The Five Dysfunctions… Read more

Team Building Part 2

CHAOS Tuesday #36 is team building part 2. No one can be successful without an organized, skilled, cooperative, and congenial team. Like a quarterback in football, you can do nothing without the front line for protection, a great running back to push through those holes in the defense, and great receivers to catch the play action pass or a long bomb. Each… Read more

The Good Sponsor

CHAOS Tuesday: Conversations in CHAOS – #15: The Good Sponsor. Our Research shows that 62% of successful large projects had a skilled to highly skilled executive sponsor. Seventy (70%) percent of large project failures had a moderate to poorly skilled executive sponsor.  In this broadcast we have the CHAOS Team and Ed Tobin, a 20-year veteran in business technology development and solution… Read more


CHAOS Tuesday: Conversations in CHAOS – #14: Trade-offs.  This show is all about trade-offs. Trade-offs are the act of exchanging one or more items for others items as a compromise. Here the CHAOS Team and Michael Blanford the Customer-focused CIO discusses trade-offs. In trade-offs stakeholders or executive sponsors might drop or delay features and functions for an earlier delivery.  Stakeholders may collaborate… Read more

User Acceptance Testing

CHAOS Tuesday: Conversations in CHAOS – #29: Our CIOs panel, Jim Crear, Bob Kelley and Bill Niemi discuss user acceptance testing (UAT) and general QA.  In most cases UAT involves the users physically testing and reporting back on the results of a new application or a major upgrade to an existing application. Other than the users there are three major groups that… Read more

User Generated Content Liability

CHAOS Tuesday: Conversations in CHAOS – #25; User Generated Content Liability Any website that allows third-party or “user generated content” has to be concerned about liability.  In this show the CHAOS Team and our special guest, Lee Gesmer, partner of the Gesmer Updegrove LLP discuss user generated content liability. This is a big topic with many overlapping laws.  Today we are going… Read more


CHAOS Tuesday #27: Special Edition of healthcare.gov. “Any one who has written a line of code or built a system from the ground-up cannot be surprised -- or even mildly concerned -- that Healthcare.gov (Obamacare) did not work out of the gate,” says Jim Johnson, Chairman of The Standish Group International, and world-famous research expert on information systems project management. “In fact, when… Read more

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