Joseph Raynus provides industry consulting, mentoring and training for quality and process improvement initiatives, management of conflicting business objectives and development of measurement frameworks. Joseph is the author of several books including “Software Process Improvement with CMM. Raynus is an Adjunct Professor of Information Systems at Northeastern University College of Engineering, where he teaches courses in Information Systems.
Gail Raynus is a principal at ShareDynamics, Inc. and adjunct faculty at Northeastern University’s graduate school of engineering, information systems program.”
Bill Reidway is Vice President of Product Management for Carrier Services at Neustar. Bill is responsible for new product concept and development, cross-functional and strategic account management, and corporate growth initiatives. Bill also worked in product management for Nextel, Step 9 and American Management Systems.
W. Jeffrey Rice's research has been instrumental in the development of new email marketing practices to accelerate performance. His work has been cited in online publications including Forbes, HubSpot and Independent Retailer. In addition, Jeff has conducted full-day strategic email certification classes with marketers from AT&T, Capital One, Cisco, K2 Sports and Yamaha at the ExactTarget Connections User Conference, MarketingSherpa Email Summits, and regional workshops. Jeff holds a B.S. in Sports Management from Springfield College and an MBA from Anna Maria College. His aptitude for teamwork and personal habits were honed by Springfield College's deep-seated humanistic philosophy. He is a life-long learner who enjoys the process of innovation.